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Order Enquiry FAQ Page

Order Enquiries with Proper Copper Design Welcome to our Order Enquiry FAQ page! Here, you'll find answers to common questions about ordering with us. If you don't find what you're looking for, please feel free to contact us. Our customer service team is always happy to help.

Commonly Asked Order Enquiry Questions

Do you offer discount on larger orders?

Yes, if you are placing a larger order and would like to discuss a possible discount, please do get in touch.

Do you offer a wholesale service?

Yes, for further enquiries and information regarding wholesale costs please get in touch.

Can you provide me with a technical specification sheet for a product?

Yes, product technical specifications are found on all shower and tap product pages. If unavailable on our product page, please contact us we will be happy to provide a specification sheet.

Can you provide me with a PDF version of the product manual?

All orders come with a printed instruction sheet where required, however we can provide you with a PDF version of the product manual. Please contact us for more information.

Do your products comply with any relevant industry standards or certifications such as WRAS plumbing standards?

Yes, all components of the product are WRAS approved. WRAS stands for Water Regulations Advisory Scheme, which is a UK-based organization that sets standards for plumbing products to ensure they are safe and suitable for use in the UK water supply system. Products that are WRAS approved have been tested and certified to meet these standards, which includes compliance with regulations related to materials, design, and performance. This means that a product that is WRAS approved is suitable for use in the UK water supply system and does not cause waste, misuse, undue consumption or contamination of the water supply

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