Free UK Delivery / Worldwide Shipping / Made in England Since 2016

Order Enquiry FAQ Page

Order Enquiries with Proper Copper DesignWelcome to our Order Enquiry FAQ page! Here, you'll find answers to common questions about ordering with us. If you don't find what you're looking for, please feel free to contact us. Our customer service team is always happy to help. 

Commonly Asked Order Enquiry Questions

Yes, if you are placing a larger order and would like to discuss a possible discount, please do get in touch.

Yes, for further enquiries and information regarding wholesale costs please get in touch.

Yes, product technical specifications are found on all shower and tap product pages. If unavailable on our product page, please contact us  we will be happy to provide a specification sheet. 

All orders come with a printed instruction sheet where required, however we can provide you with a PDF version of the product manual. Please contact us  for more information.

Yes, all components of the product are WRAS approved. WRAS stands for Water Regulations Advisory Scheme, which is a UK-based organization that sets standards for plumbing products to ensure they are safe and suitable for use in the UK water supply system. Products that are WRAS approved have been tested and certified to meet these standards, which includes compliance with regulations related to materials, design, and performance. This means that a product that is WRAS approved is suitable for use in the UK water supply system and does not cause waste, misuse, undue consumption or contamination of the water supply




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