Delivery / Shipping

LEAD TIMES:
All of our products are hand-crafted and made to order in our Brighton workshop. We aim to have all of our products crafted, packed and dispatched to you within 5-7 working days.

Bulk orders, may take slightly longer these can take anywhere between 1-2 weeks.

A variety of our products that we stock may specify different lead times, these can be viewed on the individual product listings.

Specialist finishes, lead times will be displayed on individual products listings.

Bespoke orders, lead times will be provided to you by a member of our team when finalising your order. Please provide us with your project target date if applicable and we will do everything we can to meet your time-frame.

If you would like an update with your order progress at anytime, please do not hesitate to contact our friendly team. team@propercopperdesign.com.

If you require an EXPRESS SERVICE please message us with full details of your order, and we will do everything we can to help meet your time-frame. team@propercopperdesign.com

SHIPPING TIMES:
Shipping times vary by delivery address. For delivery within the UK, it can take between 1-3 working days from dispatch.

For delivery to Europe, it can take between 3-6 working days from dispatch.

For delivery to other international countries, it can take between 3-10 working days from dispatch.

Bank holidays, national holidays and peak seasonal shipping periods will produce longer delivery times.

If you require an EXPRESS SHIPPING SERVICE please contact us and we will endeavour to meet your time-frame.

DELIVERY COSTS:
Delivery charges are automatically calculated from the weight and cost of items on our checkout page. If you would like to find out more details about shipping costs, then please do get in touch with us, team@propercopperdesign.com

COUNTRIES TO WHICH WE DELIVER:
We are able to ship to most countries, shipping cost can be calculated from the basket page or during the checkout process.
If no shipping cost can be calculated, please email team@propercopperdesign.com with the details of your order and we will manually calculate the shipping cost for you.

For customers outside the EU, all prices are exclusive of any local taxes and import duties which may be due. Please note that you may be required to pay any such taxes and duties before the authority releases your goods to you. Proper Copper Design cannot be held responsible for the payment of any such taxes and duties nor any loss incurred by you as a result.

If you have any queries please do not hesitate to contact a member of our friendly team, team@propercopperdesign.com